Returns/Complaints

At MeinBabyWohl, we want to ensure you are completely satisfied with our products. If for any reason you are not satisfied, we offer an easy process for returns and complaints.

Returns

Eligibility: You can return unused and unopened items within 14 days of receipt.

Process:

  1. Contact: Inform us of your intention to return by completing the return and complaint form below.
  2. Return Confirmation: Wait for our confirmation and further instructions.
  3. Shipping: Send the product back to the address provided in our confirmation email.

Conditions: Products must be returned in their original packaging, unused, and in resalable condition.

Refunds: Upon receipt and inspection of the return, we will process your refund within 14 days. Refunds will be issued via the original payment method.

Complaints

If you receive a defective or incorrect product, please follow these steps:

Notification: Contact us immediately upon discovering the problem by completing the return and complaint form below.

Solution: We will review the complaint and, if the complaint is justified, offer either a replacement or a refund, including any shipping costs incurred.

Return and Complaint Form